V. A. Shiva Ayyadurai, Dr. E-Mail: Inventor of Email, History of Email, Free EMail Tips

Do not use E-Mail to avoid having a conversation. Do not send angry potentially inflammatory E-Mail when a heart-to-heart conversation either in person or over the phone is needed. E-Mail is not good for debates, accusations or personal attacks. E-Mail is really designed for convenience, not for urgency.